Demystifying Six Sigma - a Company-Wide Approach to...

Demystifying Six Sigma This page intentionally left blank Demystifying Six Sigma A Company-Wide Approach to Continuous Improvement Alan Larson American Management Association New York †¢ Atlanta †¢ Brussels †¢ Buenos Aires †¢ Chicago †¢ London †¢ Mexico City San Francisco †¢ Shanghai †¢ Tokyo †¢ Toronto †¢ Washington, D. C. Special discounts on bulk quantities of AMACOM books are available to corporations, professional associations, and other organizations. For details, contact Special Sales Department, AMACOM, a division of American Management Association, 1601 Broadway, New York, NY 10019. Tel.: 212-903-8316. Fax: 212-903-8083. Web Site: www.amacombooks.org This publication is designed to provide accurate and†¦show more content†¦We were able to reduce costs, improve efficiencies, and maximize customer satisfaction in all operations. Within the manufacturing operations, we reduced the cost of sales by 30 percent. In administrative and service functions, we reduced cycle times and cost by as much as 90 percent. In 1990 and 1991 our division was used as the internal benchmark for service and administrative quality. This success was based on creating a Six Sigma culture in which goals and objectives were clearly defined and communicated, the creation of a six-step continuous improvement model utilizing the JUSE (Japanese Union of Scientists and Engineers) seven problem-solving tools, and the effective management of the change. This book is written so that others can learn and apply these techniques. This book consists of three sections. Section One is about how to identify the need for a Six Sigma program and how to establish a Six Sigma culture. Section Two teaches a pragmatic six-step continuous improvement model. This continuous improvement model can be learned and used by all employees in manufacturing, administration, and service operations. Section Three presents methods for managing ix x P R E FAC E the change and a guide on what to expect during the phases of implementation. Benefits toShow MoreRelatedImplementation of Lean Manufacturing Tools in Garment Manufacturing Process Focusing Sewing Section of Men’s Shirt17575 Words   |  71 Pagesof 100 pieces from around 500 to 1500 pieces. Apart from these tangible benefits operator multi-skilling as well as the flexibility of style changeover has been improved. This study is conducted in the stitching section of a shirt manufacturing company. Study includes time studies, the conversion of traditional batch production into single piece flow and long assembly line into small work cells. Key Words: Lean manufacturing, Just In Time, Cellular manufacturing, Time study, Single Piece Flow 4